Care Support Team Lead

Company: VirtualVocations
Location: Fort Worth
Posted on: February 3, 2025

Job Description:

A company is looking for a Team Lead, Care Support (Tooling & Metrics).

Key Responsibilities

Optimize tools for data efficiency and accuracy
Supervise daily operations and manage performance metrics of the care support team
Provide mentorship and coaching to team members while resolving escalated support cases

Required Qualifications

Experience in motivating and coaching team members
Ability to analyze complex information and implement company vision
Experience working autonomously within established procedures
Interest in mental health care
Bonus: Experience with clinicians, patients, and sensitive health information

Keywords: VirtualVocations, Keller , Care Support Team Lead, Other , Fort Worth, Texas

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